You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We currently ship within the US only. Orders are filled and shipped within one business day of the order being placed and can be expected to arrive in 1-5 business days unless otherwise specified, as in the case with a pre-order. We can make in-state same day deliveries, depending on when the order is placed. Free shipping is for ground shipping only. Faster shipping costs will vary with weight, shipper and speed of delivery.
The weight of any item can be found on its detail page.